Question. What is a UPC code / EAN code?

Answer: UPC is short for Universal Product Code, a specific type of 12-digit barcode which allows retailers to manage sales and inventory of a product. UPC codes are valid in the United States and Canada. EAN codes are a 13-digit barcodes valid in all other countries. To convert an UPC code to EAN code simply add a zero to the beginning of the UPC code. Example: UPC 777777777777 = EAN 0777777777777.


Question: How do I receive my codes?

Answer: Once payment is completed your codes are instantly generated on the checkout page, and a duplicate copy is sent to your email.


Question: How many UPC codes should I purchase?

Answer: You will need one code per item, as well as one code per variation (color, size, style). For example, if you are selling tennis shoes in four different colors you'll need to purchase four UPC codes.


Question: How do I enter the price into my barcode?

Answer: You don't enter a price directly into the barcode. A barcode scanner identifies the product by converting a scanable image (barcode) into a product number (upc code); the product number will perform a lookup from your retailers database, the database contains the price and product information that you submitted to them.


Question: Do I need to register my codes?

Answer: You will need to register your upc codes and product information with your marketplace, retailer and/or distributor. Instructions for registering products and codes will be generate on the checkout page.

Question:  Do these codes work for all retailers?

Answer: Some retailers such as Walmart, Sam's Club & Whole Foods will require that you own the entire prefix, our codes are generated from a shared (sub-divided) prefix. If your retailer has this requirement you will have to setup your own company prefix directly with GS1. Another exception would be if you need a specific country code other than USA, our codes are generated from a USA prefix and work worldwide but if your retailer requires a country code other than USA you should purchase a company prefix from GS1. The buyer is responsible to comply with their retailers UPC policies and should check before purchasing.

Question: I need barcode labels printed how can I do it?

Answer: We offer two solutions. We give you unlimited free access to our barcode generator, you'll be able to generate barcodes by entering your UPC codes into our generator, and then saving the barcode image to your PC for printing. We also offer printed barcode labels on "peel & stick" labels for as low as 2 cents per barcode label.


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